An AI receptionist
that knows when to stop.
Most AI receptionists will confidently answer anything — including what they shouldn’t. Deskless drafts the routine replies and reminders from your own records, and hands money, complaints and anything clinical straight to a person.
An AI receptionist sounds great right up until it invents a price, promises a slot you don’t have, or answers a medical question it had no business touching. The hard part was never answering the easy things — it’s knowing where the easy things end. Deskless is built around that line.
What it answers — and what it won’t
Deskless is a small program that runs on a computer at your own premises. It reads the records and policies you give it — your diary, prices, hours, FAQs — and drafts a reply to the routine questions you’d answer yourself:
- “What time am I booked in?” and “are you open Saturday?” — from your diary and hours.
- Prices, cancellation policy, “where’s my invoice” — drafted from what you told it.
- Money, complaints and clinical questions — handed straight to a person, every time.
- Anything it isn’t sure of — it says so and passes it over rather than guessing.
It drafts; you approve
Until you decide you trust it, Deskless physically cannot send a message without you reading it first. It will not invent a fact, quote a price it wasn’t given, or promise a date. To draft a reply it sends only that one message and the matching record to an AI service (Anthropic); your customer list and diary never leave your machine.
Which departments make up the front desk
Start with one department for £99$99/mo or take the Front Desk bundle. First month free, no contract — see it work on your own inbox before you pay.
Questions about the AI receptionist
What is an AI receptionist?
Software that handles routine customer questions and appointment admin so you don’t have to. Deskless does it by drafting replies and reminders from your own records — and, unlike most, it refuses anything about money, complaints or health.
How is Deskless different from other AI receptionists?
It knows where to stop. It answers the routine and hands everything sensitive to a person, it drafts rather than sends until you trust it, and it runs on your own machine so your customer data never moves to someone else’s cloud.
Will it reply to customers without me seeing it?
No. Every message is drafted and waits for your approval. Until you deliberately switch sending on, it cannot contact a customer without you reading it first.
What does an AI receptionist cost?
A single Deskless department is £99/$99 a month; the Front Desk bundle is £199/$199. The first month is free and there is no contract, so you can stop anytime and keep everything it produced.
An AI front desk you can actually trust.
Tell me the questions you answer over and over and send an export of the records behind them. I’ll set Deskless up on your real inbox and send you back a page like the homepage, so you can see it draft your own replies before you decide anything.
First month free · no contract · nothing leaves your machine